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Customer Service

Thank you for shopping at Personal Basics by Andrea Rose. We provide skin care products which are fragrance free and salicylate free for those who have allergies or allergic reactions to many skin care products, for the Salicylate Sensitive, for persons of every skin type and for those who enjoy exceptionally fine skin care products.

All Personal Basics skin care products are fragrance free, gluten free and completely free from both natural and synthetic salicylates. We pledge that they will remain so.

Shop On-line, e-mail, or phone in your order using the contact information shown below. A representative will call you to confirm the order and take credit card information.

Personal Basics by Andrea Rose
P.O. Box 11503
Beverly Hills, CA 90213

TOLL FREE: 1-888-712-ROSE
EMAIL: theroseinc@hotmail.com
ONLINE: www.andrearose.com


Return Policy

30 day money back guarantee on skin care products. No exchange on any color products if used. Exchange for a different color if unused. Color products include lipsticks, lipgloss, and make-up.

No returns on sunblock, mouthwash, toothpaste or ingestible products.

No returns for the Travel Kit or travel size items.

Should you need to return products to us, please use the following address:

Personal Basics by Andrea Rose
P.O. Box 11503
Beverly HIlls, CA 90213